Sales Policy

  1. Order Confirmation: Upon placing an order with Luck Strings, you will receive an order confirmation email containing details of your purchase. Please review this confirmation to ensure accuracy. If any discrepancies are noted, contact our customer support immediately.

  2. Payment: All transactions on Luck Strings are processed securely. We accept major credit cards, debit cards, and other specified payment methods. Your payment information is confidential and will not be shared with third parties.

  3. Pricing and Availability: Prices are as listed on the website and are subject to change. Luck Strings reserves the right to modify prices or discontinue products without prior notice. Availability is based on current stock levels.

  4. Promotions and Discounts: Promotional offers and discounts may be provided periodically. Terms and conditions for each promotion will be clearly stated. Discounts cannot be combined unless specified.

  5. Shipping: We aim to process and ship orders promptly. Shipping times and costs will be detailed during the checkout process. Luck Strings is not responsible for any customs duties or taxes incurred during international shipping.

  6. Returns and Exchanges: Please refer to our specific product return policy for details on returns and exchanges. Note that string bracelets are considered final sale due to hygiene reasons.

  7. Quality Assurance: Luck Strings is committed to delivering high-quality products. If you receive a damaged or defective item, please contact us within 7-14 business days of receiving your order for assistance.

  8. Customer Support: Our customer support team is available to assist you. Contact us at info@luckstrings.com ffor any inquiries, concerns, or assistance.

  9. Privacy Policy: Luck Strings values your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. Please review our privacy policy for more details.

  10. Changes to Sales Policy: Luck Strings reserves the right to update and modify the sales policy as needed. Any changes will be effective immediately upon posting on the website.

By making a purchase on Luck Strings, you agree to abide by the terms and conditions outlined in this sales policy. Thank you for choosing Luck Strings; we appreciate your trust and business.