Yes, upon placing an order with Luck Strings, you will receive an order confirmation email containing details of your purchase. Please review this confirmation to ensure accuracy. If any discrepancies are noted, contact our customer support immediately.

All transactions on Luck Strings are processed securely. We accept major credit cards, debit cards, and other specified payment methods. Your payment information is confidential and will not be shared with third parties.

Prices are as listed on the website and are subject to change. Luck Strings reserves the right to modify prices or discontinue products without prior notice. Availability is based on current stock levels.

Promotional offers and discounts may be provided periodically. Terms and conditions for each promotion will be clearly stated. Discounts cannot be combined unless specified.

We aim to process and ship orders promptly. Shipping times and costs will be detailed during the checkout process. Luck Strings is not responsible for any customs duties or taxes incurred during international shipping.

Please refer to our specific product return policy for details on returns and exchanges. Note that string bracelets are considered final sale due to hygiene reasons.

Luck Strings is committed to delivering high-quality products. If you receive a damaged or defective item, please contact us within 7-14 business days of receiving your order for assistance.

Our customer support team is available to assist you. Contact us at info@luckstrings.com for any inquiries, concerns, or assistance.

Luck Strings reserves the right to update and modify the sales policy as needed. Any changes will be effective immediately upon posting on the website.